FAQ at The Abbey Collection

Question: What Is The Difference Between The Tailored Fit and Traditional Fit Viyella?

Note: All Tailored Fit Canadian Made Viyella Will Say Tailored Tit In the Product Title 

Please Note All Measurements Below Are Off Garments


Tailored Fit Viyella, Traditional Fit Viyella


What is your return policy?

  • We offer a 15-day return policy.

How can I track my order?

  • You can track your order using the tracking number in the confirmation email.

What payment methods do you accept?

          • We accept all major credit cards for your convenience.

Do you offer international shipping?

What is your sizing guide?

          • Our sizing guide can be found on each product page to help you choose the right fit.

How do I contact customer support?

Are there any discounts or promotions available?

          • Check our "Sale Collection" section and subscribe to our newsletter to stay updated on the latest discounts and promotions.
          • Feel free to check out our "My Rewards" 

     What materials are your products made of?

            • Our products are made from high-quality materials, and specific details can be found in the product descriptions.

    How long does shipping take?

            • Shipping times vary by location, but standard shipping usually takes 3-7 business days within Canada & United States.

    Do you have a loyalty rewards program?

            • Yes, we have a loyalty program that allows you to earn points and enjoy exclusive benefits. 

    What is your shipping fee?

            • Shipping fees vary depending on your location and the shipping method chosen. You can see the exact cost during checkout.


    Question: Searching for blue label

    Our Blue label shirts by Leo Chevalier Design can also be searched and viewed under Conteorary Fit.

    I would also like to take this opportunity to point out our “Adjusted Fit”. This is a little trimmer fit shirt than the Contemporary fit shirt.

    Link to Leo Chevalier Dress Shirt Page

    Please see below.


    Question: Looking for style 427145

    Here you go. Happy Shopping 427145


    Question: What is 16H

    16H is the half sizes on our dress shirts. 16H = 16 1/2

    Any time you see a "H" in our sizing it represents the 1/2 neck size for our shirts.


        1. 14H=14 1/2 Neck Size
        2. 15H=15 1/2 Neck Size
        3. 16H=16 1/2 Neck Size
        4. 17H=17 1/2 Neck Size
        5. 18H=18 1/2 Neck Size