FAQ at The Abbey Collection
Question: What Is The Difference Between The Tailored Fit and Traditional Fit Viyella?
Note: All Tailored Fit Canadian Made Viyella Will Say Tailored Tit In the Product Title
Please Note All Measurements Below Are Off Garments
What is your return policy?
- We offer a 15-day return policy.
How can I track my order?
- You can track your order using the tracking number in the confirmation email.
What payment methods do you accept?
- We accept all major credit cards for your convenience.
Do you offer international shipping?
- Yes, we offer international shipping to many countries. Shipping fees may apply.
- If you do not see your area for shipping Feel Free To Contact Us
- Here is a link to our shipping page
What is your sizing guide?
- Our sizing guide can be found on each product page to help you choose the right fit.
How do I contact customer support?
- You can reach our customer support team through our Contact Us page
Are there any discounts or promotions available?
- Check our "Sale Collection" section and subscribe to our newsletter to stay updated on the latest discounts and promotions.
- Feel free to check out our "My Rewards"
What materials are your products made of?
- Our products are made from high-quality materials, and specific details can be found in the product descriptions.
How long does shipping take?
- Shipping times vary by location, but standard shipping usually takes 3-7 business days within Canada & United States.
Do you have a loyalty rewards program?
- Yes, we have a loyalty program that allows you to earn points and enjoy exclusive benefits.
What is your shipping fee?
- Shipping fees vary depending on your location and the shipping method chosen. You can see the exact cost during checkout.
Question: Searching for blue label
Our Blue label shirts by Leo Chevalier Design can also be searched and viewed under Conteorary Fit.
I would also like to take this opportunity to point out our “Adjusted Fit”. This is a little trimmer fit shirt than the Contemporary fit shirt.
Link to Leo Chevalier Dress Shirt Page
Please see below.
Question: Looking for style 427145
Here you go. Happy Shopping 427145
Question: What is 16H
16H is the half sizes on our dress shirts. 16H = 16 1/2
Any time you see a "H" in our sizing it represents the 1/2 neck size for our shirts.
Example:
- 14H=14 1/2 Neck Size
- 15H=15 1/2 Neck Size
- 16H=16 1/2 Neck Size
- 17H=17 1/2 Neck Size
- 18H=18 1/2 Neck Size