FAQ at The Abbey
Important Update: Changes to Duty-Free Imports
De Minimis (Section 321) sets a value limit for duty-free shipments to the US. If your goods are valued below $800.00 USD, you usually do not pay duties or taxes. Please note that De Minimis (Section 321) is scheduled to end on August 29, 2025. After this date, all products imported into the US will be subject to duties and fees, regardless of their value.
Starting May 2nd at 12:01 am EST, any shipments from China and Hong Kong SAR will no longer qualify for duty-free treatment under De Minimis, no matter the shipment value.
Be sure to check the country of origin for all items in your cart. If your order contains any goods from China or Hong Kong SAR, the entire order will be subject to duties and fees, even if other items are from different countries. This may result in extra costs for you.
We will do our best to keep our valued customers informed
Customs and Duties FAQ
What Are Customs Duties?
Customs duties are taxes imposed by a government on goods imported into a country. They are designed to regulate trade, protect domestic industries, and generate revenue. The amount of duty typically depends on the type of product, its origin, and relevant agreements between countries.
How Are Duties Calculated?
Duties are usually calculated as a percentage of the product's value. This value is determined by the item's purchase price, plus any associated shipping and insurance costs. The percentage rate depends on the product's classification under the Harmonized System (HS) Code and the country of origin.
Why Do I Have to Pay Duties?
When you purchase items from another country, the government may charge customs duties to offset local industry competition and taxation. By law, importers (including buyers) are responsible for paying any duties owed before the goods can be delivered.
What Is an HS Code?
An HS Code (Harmonized System Code) is a standardized numerical classification used worldwide to identify products being traded. It allows customs officials to apply the correct duties and regulations. HS Codes consist of 6-10 digits, with the first six being consistent internationally and additional digits varying by country.
What Are Brokerage Fees?
Brokerage fees are service charges applied by customs brokers or shipping companies (e.g., UPS, FedEx) to handle the clearance of goods through customs. This fee covers administrative tasks like preparing customs documentation and paying duties on your behalf.
How Can I Estimate My Duties?
To estimate duties, follow these steps:
- Identify the HS Code for your product.
- Determine the duty rate based on the product and country of origin.
- Calculate the duty value using this formula:
(Product Value + Shipping + Insurance) × Duty Rate
Many countries provide online calculators or contact points for duty estimation.
What Happens If I Don’t Pay the Duties?
If duties are not paid, customs authorities will hold the shipment until payment is made. Prolonged non-payment can result in the goods being returned to the sender, confiscated, or destroyed. Additional fees, including storage and return shipping costs, may also apply.
By understanding customs and duties, you can better prepare for any additional costs associated with international purchases. If you have further questions or need assistance, feel free to contact our customer service team. We’re here to help!
FAQ: What was a Madras shirt?
A Madras shirt is a type of short-sleeved Madras shirt crafted from 100% cotton fabric known for its vibrant Madras plaid patterns. Originating from the city of Chennai, formerly known as Madras, these cotton button-down shirts gained popularity due to their colorful designs, lightweight feel, and casual appeal. Ideal for men seeking stylish yet comfortable attire, Madras shirts have become synonymous with relaxed summer fashion.
Why are Madras shirts popular?
Madras shirts have soared in popularity due to their distinctive features. Made from 100% cotton, these Madras plaid shirts offer unmatched comfort and breathability, perfect for warm weather. Their colorful patterns and casual vibe make them a favorite choice for men seeking to add flair to their wardrobe. Moreover, the heritage associated with Madras fabric adds to their appeal, making them a timeless classic in men's fashion.
Do Madras shirts shrink?
While Madras shirts are predominantly crafted from 100% cotton, a fabric known to shrink under certain conditions, proper care can minimize this risk. By following care instructions such as washing in cold water and avoiding high heat when drying, you can maintain the integrity of your Madras shirts.
Washing Instructions Canadian Made Viyella Shirt
Question: What Is The Difference Between The Tailored Fit and Traditional Fit Viyella?
Note: All Tailored Fit Canadian Made Viyella Will Say Tailored Tit In the Product Title
Please Note All Measurements Below Are Off Garments
What is your return policy?
- We offer a 15-day return policy.
How can I track my order?
- You can track your order using the tracking number in the confirmation email.
What payment methods do you accept?
- We accept all major credit cards for your convenience.
Do you offer international shipping?
- Yes, we offer international shipping to many countries. Shipping fees may apply.
- If you do not see your area for shipping Feel Free To Contact Us
- Here is a link to our shipping page
What is your sizing guide?
- Our sizing guide can be found on each product page to help you choose the right fit.
How do I contact customer support?
- You can reach our customer support team through our Contact Us page
Are there any discounts or promotions available?
- Check our "Sale Collection" section and subscribe to our newsletter to stay updated on the latest discounts and promotions.
- Feel free to check out our "My Rewards"
What materials are your products made of?
- Our products are made from high-quality materials, and specific details can be found in the product descriptions.
How long does shipping take?
- Shipping times vary by location, but standard shipping usually takes 3-7 business days within Canada & United States.
Do you have a loyalty rewards program?
- Yes, we have a loyalty program that allows you to earn points and enjoy exclusive benefits.
What is your shipping fee?
- Shipping fees vary depending on your location and the shipping method chosen. You can see the exact cost during checkout.
Question: Searching for blue label
Our Blue label shirts by Leo Chevalier Design can also be searched and viewed under Conteorary Fit.
I would also like to take this opportunity to point out our “Adjusted Fit”. This is a little trimmer fit shirt than the Contemporary fit shirt.
Link to Leo Chevalier Dress Shirt Page
Question: What is 16H
16H is the half sizes on our dress shirts. 16H = 16 1/2
Any time you see a "H" in our sizing it represents the 1/2 neck size for our shirts.
Example:
- 14H=14 1/2 Neck Size
- 15H=15 1/2 Neck Size
- 16H=16 1/2 Neck Size
- 17H=17 1/2 Neck Size
- 18H=18 1/2 Neck Size